What is an IP address and why am I trying to ping it?

That is an excellent question. I will be happy to assist you with IP addresses. Well first off, IP stands for Internet Protocol and they deal mainly with Internet connections. So this is a term that alot of people use but most do not know what it is. I am sure you know that IP addresses…

Why do I always have to reboot everything?

That is an excellent question… I will be more than happy to assist you with your equipment. Does this sound familiar?  You try to do something on the computer and it’s frozen or the internet isn’t working or even your cable box is stuck and the first thing you hear when you ask for help is…

Why do I have to answer these God Damn Security Questions?

That is an excellent question I will be happy to assist you with your password. Ahh… passwords- the bane of our existence. We need them yet they seem impossible to remember and they are constantly changing. So why do we need to make resetting your password so difficult? Well the answer is simpler than you…

Don’t Panic

This blog will talk about all things computer and technology in very easy to understand language. I have been working for years as a technical support representative dealing with the general public. I have learned very specific language to explain complicated things to people who have little to no knowledge about computers and technology.

Why doesn’t my wireless reach every room?

That is an excellent question I will be happy to assist you with your wireless. Welcome to the wireless age. Everyone has a phone, or tablet, or laptop,even TVs are smart now and everything needs wireless. I probably get this question several times a day. Why are there sections of my house where the wireless…